Travel Tips

Let's face it, there are tons of things that go into planning a PCS move. Everyone's move will be different and that can make it confusing when trying to get your questions answered! We've compiled a list of some important travel Q&As that can help you as you plan for your big move! 

Q: How many days do we have to travel to our next location? 

A: On your orders, it will tell you how many travel days you have to get to your next duty station. You can take additional leave enroute if you choose to!

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Q: Who do we call if we run into problems while our shipment is enroute?

A: If you run into shipment issues during your move, you can either call the local personal property office from where you just left OR call the personal property office at your destination to get help quickly.

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Q: What receipts should we save from our trip?

A: If you are doing a PPM (personally procured move), you'll want t hang on to all receipts for tolls, weight tickets, moving equipment and packing materials. It's safe to keep all receipts because you never know what you might need them for. 

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Q: What happens if the moving truck gets there before we do?

A: If the moving company arrivers before you arrive to your destination, they will likely put your household goods into storage. They will have to get your items off the truck and head to the next scheduled move. They should call you and schedule a time to deliver your HHG's once you get to your destination. 

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Q: How do I file a Loss/Damage Report?

A: After you have entered the required information and listed the loss and damage per item, you must click the Submit button to process the loss and damage report! Note that each separate shipment will have its own Government Bill or Landing or GBL number. Be sure to select the right GBL number for that shipment when submitting your Loss/Damage Report (and when submitting your claim--when you're ready for that step!) 

For more information about travel tips, check out www.move.mil